Thursday, December 24, 2009

It must come from the top

Well, I got a quick reply from the Pres. And although I hoped for something else, what I got was no shocker. I guess when you get terrible service somewhere and nothing is done about it, you have to think that it comes from somewhere.
Here is the last replay, unedited and in its entirety:
________

Mr. Hartley,

Over a month has past since we last communicated.

If you wish to contact the Attorney General, like trading the Baja at another dealership, the decision is yours.

___________

I didn't know there was a time limit for validation. Somehow I don't think his response would have been any different had I replied right away. And then giving me some attitude because I traded in my Baja somewhere else.... like they were helping me out at all or offering me a better deal?

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