Sunday, October 18, 2009

You haven't made an irate customer happy, what are you going to do now?

I'M GOING TO DISNEY WORLD!

Not me, The GM of Suburban Subaru. He's going on vacation... again....
Where am I going? I don't know, but it's 2 more weeks in the Subaru of Ill Repute.
Stick a fork in me.
I'm done.
Time for plan B- which is what I should have done a while ago: Frak Him!
I've decided my pride and integrity is worth more.
If this was a quick and fair deal he was offering, I would swallow some hostility and anger. I would have removed my reviews of his dealership. I'm an honest and reasonable person. if he made good, I'd make good. Simple as that.
Easy, yes?
Apparently not.
I will sleep easier knowing that he screwed me over only once instead of twice.
He's not making a second round of profit off my misery and suffering.
I'll cut my losses and do a regular trade-in somewhere else.
Somewhere that maybe I'll get a fair shake and deserve my money.
Since I've had very little luck finding a reasonably priced FJ, I'v embraced my second choice of a 2008 Jeep Liberty. I was part of Club Jeep before, and I like Jeeps. So what the hell.
Apparently we live in the doldrums of Jeep dealers here, so I trekked out to Stafford Springs and found Bolles Jeep/Chrysler/Dodge. Met some fun people and made a deal. They didn't have what I wanted, but as a cash buyer they would go to auctions for me as a personal buyer. I give them a small deposit to show I'm serious, they give me a good deal because it will be a quick and dirty sale (less cost and risk to them since its pretty much a guaranteed sale), a fair trade value on The Subaru and I'm rid of this story forever. (After I make this Blog public that is- everyone should know about this story).
That was Monday. On Saturday, I got an e-mail saying that bought one that they think I'll like and fits my criterion. Nice
Less than a week and they got something at auction for me.... its been three months for my Suburban Subaru guy and still nothing.....
Granted, I haven't seen it yet.... but they seem to be pretty straight up..... stay tuned for the possible conclusion.........

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