Ok, we all know car dealers suck monkey nuts. Not necessarily the salespeople... but lets face it, nobody likes going into the used car lot and getting attacked by the Golf Pants Mafia.
My previous rants are pure proof of that.
Anyway
If we remember, I finally got wind of what the GM of the Subaru place was willing to do to make me 'happy'. Basically he was going to give me a lot less than I paid- basically trade-in value for my car toward something he was going to get at auction. He says he's not trying to make a profit off me and that car prices are all a big show about what they are. If you went to a dealer and have a trade-in to use, they would skew the price on the car you were buying and/or your trade. In the end, you don't really know what you paid for the car, you just know you can afford it.
This is what happened to me when I bought it. This is a fact since nobody is going to say a 1997 Toyota Camry is worth $3,500.
So... enter CarMax.
If your not familiar with CarMax, they are a used car dealership that only does non-haggle set pricing. What's on the sticker is what you would pay... period. Also, they give a certain amount for trade-ins based on market value and availability- not just some NADA value or KBB value. They look at auction sales and historical selling prices for similar cars. Now here's the test: They will give you the same amount for your trade-in weather you buy a car from them or not.
Ah-HA!
So, in order to see what the real market wholesale value for my car is- I just need to get it appraised by them. That way the value of my trade is not influenced by the car I'm wanting to buy.
Perfect- lets go!
The whole experience was actually pretty pleasant. No games, no salesperson running after me, no going for secret conferences with the sales manager and coming back with different numbers. Overall, if I had the money to spend, I'd buy a car from them.
Unfortunately, I don't have the money- I gave it to this shady Subaru place instead.
SO the appraisal comes in.
$12,500
Hmm... thats actually HIGHER than the price the GM was saying he'd give me to make me happy and not make a profit off me.
So it apparent now that the Subaru GM is treating me simply like I just randomly changed my mind about the car I bought from them- and now he's doing me a favor by getting me a wholesale car to trade me into. That would be awful nice if that were the case.
But its not.
Lets recap the highlights of how this went down:
The salesperson, when looking at the car initially, told me that a bed extender and bed cover came with it.
When getting ready to take the car home, I ask about the bed cover and bed extender. He said they didn't come with it.
He did come up with a bed extender, but I had to buy the mounting hardware separately for it. (thats 2 trips back)
They lost the title for the trade-in vehicle (another trip back)
They misread my bank check that the bank made wrong- so I had to go to the bank and the dealership again (another trip) And although it was the same money, I felt like I was paying for it twice!
When the Sales manager called to inform me about the check issue he basically called me a thief by saying that i was trying to get away with not paying for the car. That was only after he completely freaked out because I called him 'Dude'
The problems that were on the sales contract were not fixed when I picked it up
The problems that were on the sales contract were not fixed when I picked it up the second time
The problems that were on the sales contract were not fixed when I picked it up the third time
The problems that were on the sales contract were not fixed when I picked it up the fourth time
They offered me new tires to solve the wheel shake- they reneged on that offer
While doing one of the test drives, the radiator temp blew through the roof. if I had not been doing everything to solve the other problems, that fix would have come out of my pocket not two months into owning this car.
To prove to me that the shake was not the fault of the tires, they put another set of tires on. The tires they put on were not balanced properly. So the whole test wasn't balanced.
(3 trips wasted and a day in a rental car)
So no.... I'm not just someone who just randomly changed his mind about the car he bought.
I'm someone who almost had to change his address because he was spending so much time at Suburban Subaru.
The only way to make this right by me is to make it like I never bought the car at all. After all, if the car drove the way it does now, and they said there was nothing wrong with it, I would have never bought the car in the first place.
So no.. I don't think him making a profit on the trade-in of my car bought from him under false pretenses 3 months ago is a fair deal.
Friday, September 25, 2009
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment